Frequently Asked Questions
online prescription is a safe and convenient way to renew your regular prescription when your local GP is unavailable. After your consult, your prescription will be sent to your phone by to your nominated email address.
Search for your medication, answer a few important safety questions and connect with a clinician at a time that suits you.
Your online prescription request will be reviewed by a Desoxyn pharmacy doctor and if approved as clinically appropriate, your script will be issued electronically via SMS and email. Doctors exercise independent professional judgement on the safety and appropriateness of approving a prescription renewal based on their clinical assessment.
You can order several medication categories online for a script renewal. Online prescriptions are for script renewals of regular medications only.
Search for your regular medication, fill in a short intake form and a doctor will call you for your consultation.
There are medications that may be unsuitable for a prescription renewal for several reasons. Some of the reasons may be (but not limited to):
the medication requested is not a script renewal but a medication for a new or acute medical condition.
the medication requires information for a Medicare authority application.
the medication can only by prescribed by a specialist medical practitioner (such as a dermatologist or neurologist).
the medication is a restricted substance with substantial risk of abuse or addiction or is requested for an off label indication.
based on your answers to the Digital Medical Consultation, the doctor has assessed the risk as unsuitable for without a face to face assessment.
Based on your health information, your clinician may recommend that you see a healthcare provider in person. If that happens, you won’t be charged for your visit.
Doctors at this clinic do not prescribe any restricted or monitored medications.
Based on your health information, your clinician may recommend that you see a healthcare provider in person. If that happens, you won’t be charged for your visit.
It depends on the medication selected. If available, you can add maximum repeats at checkout.
Doctors exercise independent professional judgement on the safety and appropriateness of approving a prescription renewal based on their clinical assessment